Refund/Transfer Guide

Transfer and Refund


How to Transfer the test

It is possible for candidates to transfer their test online 37 days before the written test provided that the tests available on the schedule are vacant.


Cost of transferring 

Candidates are required to pay 2350000 Rials online to have their test transferred . This procedure is followed in order to transfer either the test date or the test module. 

If a candidate is to change the type of the test (IELTS, UKVI or Life skills), he/she is required to pay the price difference in addition to the transferring cost. 


How to refund the test 

It is possible for candidates to refund their test online 37 days before the written test. After candidates fill out the transfer/refund form and provide their bank account details, they need to email it to ielts@irsafam.com. The institute then will deduct the cost mentioned above and will refund the money within 30 days before the written test. 


Medical exemption 

Candidates MUST send their medical certificates including prescription, examination reports, imaging results, surgery and hospitalization certificates after 24 hours from the written test. Candidates are required to pay amount of 200000 Rials to have their medical certificates examined by the institute. Upon the confirmation of the medical certificates, candidates will be able to transfer or refund the test.  


Medical exemption refund 

After candidates fill out the transfer/refund form and provide their bank account details, they need to email it at ielts@irsafam.com. The institute then will deduct 2350000 Rials and will refund the money within 10 days after the written test.